Davis Vision is another company that values eye health and strives for quality and affordability. They provide vision insurance to employers that are low-cost and ideally tailored to your company's needs. Through their high level of customer service and integrated savings plan that is passed on from employer to employee, this company offers you products and service to meet a variety of vision insurance needs.

Products & Services:

Creating benefits packages customized to be effective and inexpensive is consistent with this company. They have discount-only plans and more detailed programs that include fully paid exams and eyewear. The information they supply on their website as to what discounts they offer is pretty vague. This isn’t necessarily a bad thing; it again proves that because each plan design is individualized and specific to your company, it’s too difficult to give basic numbers and discounts. They do however note the programs they have. These programs include affinity discount which are reduced fees on eye care services and eyewear. Their hybrid program is funded coverage for eye exams combined with the affinity program. The comprehensive program is fully paid coverage for eye exams and eyewear at the frequency level chosen by the client. All of these programs appear to have the flexibility to be devised per your company's needs.

Help & Support:

What you will find on the Contact page is pretty basic information. There is a member services section that lists a toll free number and hours of operation for the live services line. There is 24/7 support but it’s automated. There is also an online email form that you can fill out and have someone contact you. Phone numbers are also listed for client management, provider services, and new group/broker sales. An address is supplied for customer relationship and the information technology center, as well as the corporate headquarters.

The Vision & Wellness Library has links to articles on topics such as: Sports & Eye Safety, Eye Care and Kids, Cataracts, Eyes Over 40, and several others. These articles appear to be extremely informative on a variety of topics for all ages. They also supply links for additional information on things such as diabetes, eye care organizations, glaucoma, eye health and a gamut of others. The glossary is another resource to help with eye-related terms. All of these tools are useful and can benefit every type of customer.

The company supplies a provider locator, but only members have access to this tool. This could cause a roadblock in your research because you won’t be able to see what providers in your area accept Davis insurance. At this point it may mean a call to your eye doctor, or if you don’t have one, contacting the company.

Member Resources:

The website is conveniently designed in sections that include more detailed information for members, clients, brokers and providers. Members have access to online account management and several tools for claim, benefit and provider information. The clients and brokers section is filled with information, products and services as well as online account access suited specifically for each need.

Summary:

Davis Vision presents quality, personalized products and services and superior customer service. The information they supply on their site may be vague, but it is presented in a way that is high-class. This is not a site to overlook.

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